Careers

Job Summary: In a team orientated environment, the front office customer service rep builds customer relationships through assisting homeowners and businesses with orders and inquiries in order to achieve high customer satisfaction and retention.

Duties:

• • The successful candidate will be required to interact with customers both on the phone and in person. Answering questions, taking and processing orders using both an online and POS system.
  • Stock in-store inventory.
  • Participate in covid cleaning schedule.

Skills:

• • The successful candidate must be polite with a good work ethic.
  • Comes with a willingness to learn product details and procedures in order to effectively interact with customers.
  • Is able to work in a team-setting providing friendly and professional service to homeowners, businesses and colleagues.
  • To manage and perform daily tasks with an attention to details efficiently and accurately in a fast paced and busy environment.
  • Able to handle money and perform simple math calculations.
  • Able to read, write and speak English fluently.
  • Additional languages, Mandarin & Cantonese are an asset.
  • No previous customer service required; students highly encouraged to apply. Training provided.

Work Schedule:

We are a seasonal weather driven business (April to December). During the season Fairgreen Sod Farms is open Monday thru Saturday with varying hours. Due to the nature of the business, a flexible work schedule is customary. Opportunity for multiple season employment will be available for successful candidates.

Specific requirements:

You must have reliable transportation to and from our office on Hwy. 48. The closest public transportation is one kilometre away with no sidewalks.

To apply: Please send a resume to: Samantha Nixon, Office Manager at [email protected]